Refund policy

Refund & Return Policy – Afrail Fragrance

7-Day Money Back Guarantee

Afrail Fragrance par hum customer satisfaction ko priority dete hain.
Agar aap apni purchase se satisfied nahi hain, to aap order receive karne ke 7 din ke andar return ya refund request kar sakte hain.

Returns

  • Return request 7 days ke andar karni hogi

  • Product unused, unopened aur original packaging me hona chahiye

  • Proof of purchase zaroori hai

Return start karne ke liye hum se email par contact karein:
📧 afrailfragrance@gmail.com

Return address aur further instructions approval ke baad share ki jayengi.
Bina approval ke bheje gaye items accept nahi kiye jayenge.

Damaged or Wrong Item

Agar aap ko:

  • damaged product mile

  • ya wrong item receive ho

to please turant contact karein taake hum issue solve kar saken.

Non-Returnable Items

Following items return ya refund ke liye eligible nahi hain:

  • Used ya opened perfumes

  • Sale items

  • Gift cards

  • Refunds

    • Return approve hone ke baad product inspect kiya jayega

    • Approval ke baad refund original payment method par process hoga

    • Refund 7–10 working days me reflect ho jata hai (bank processing time par depend karta hai)

    Money Back Guarantee

    Hum 100% satisfaction guarantee dete hain.
    Agar aap satisfied nahi hain, to 7 days ke andar return karein aur apna paisa wapas payein.

    Need Help?

    Agar koi sawal ho to hum se contact karein:
    📧 afrailfragrance@gmail.com